Dear Marilyn:

The purpose of this communication is to express my sincere appreciation and gratitude to you for doing such a dynamic job in each of the workshops that I have attended.

I left the “Effective Communications” workshop in March 2003 feeling empowered to go out and conquer the universe using the very simple and pragmatic strategies that you taught.

I’ve been so impressed with your expertise in the area of effective communication and conflict mediation that I am going to recommend to Mrs. Shirley Cohen, Director of Student Services for Johnston County Schools, that the Student Assistance Program utilize your strategies in formulating their action plans for the upcoming school year.

Once again, I would like to say thank you for all of your hard work and diligence in helping to make Family/Community Awareness Day in April a success.

You are truly trailblazers in your field of expertise and I applaud you for your boldness in taking on this task.

Dear Marilyn,

Wow, are people talking (and Listening). Your workshop was a great success. Thank you so much for helping us with our listening skills. Your information and activities were very enlightening and thought provoking. The skills you shared with us will help all of us serve our clients more effectively. The staff is much more understanding of each other and are communicating better. I have had several requests for a follow-up with just our agency. I know personally I learned so much about myself and how I have been listening to others. I am working on my listening techniques so that I hear with my whole person and not just my ears.

Thank you again for sharing your talents with us.

Thank you for taking the risk of offering this non-traditional approach.

Best program I have attended in awhile